OneASICS™ Frequently Asked Questions
WHAT IS THE ONEASICS™ PROGRAM?
The OneASICS™ program is a free membership program for customers of ASICS. As a OneASICS™ member, you have access to exclusive benefits designed to keep you running.
IS A ONEASICS™ MEMBERSHIP FREE?
Yes! Just by signing up with your email address, you will get access to free shipping, 90-day returns, app trials, offers, special events and more..
WHAT ARE MY ONEASICS™ BENEFITS? HOW DO I USE THEM?
Free Shipping On All Orders
Any time you purchase footwear or apparel on ASICS.com, you get free standard shipping. Make sure you’re logged in to your OneASICS account during checkout to get this option!
90-Day Free Returns
We’re so confident you’ll love ASICS, we give you 90 days to try all footwear and apparel purchases. Go ahead, wear them outside and take them for a spin. If you’re not entirely satisfied, send them back for a refund. See our ASICS return policy, for full details.
Free 90-Day Runkeeper Go™ Trial
From new runners to expert marathoners, the ASICS Runkeeper™ mobile app is perfect for tracking your activities and reaching your goals. The Runkeeper Go™ premium upgrade offers personalized race training plans, detailed progress insights and much more.
In order to access the free trial, after you sign up for a OneASICS™ membership, you will have to download the free ASICS Runkeeper GO™ app. Upon opening the app your free trial of the premium upgrade will start immediately. If you are an existing Runkeeper™ subscriber - you just need to open the app to start the trial.
Please note that the free trial is not available for current Runkeeper Go™ subscribers. Additionally, the trial period may change pending other promotions and offers.
Additional OneASICS™ Benefits can be:
- private member sales
- earlier access to offers
- early access to products
- birthday offers
- event invitations
- product giveaways
- exclusive gifts with purchase
- charity donation
IS THE ONEASICS™ MEMBERSHIP PERSONAL?
Yes, the membership is personal and linked to your account.
DOES MY ONEASICS™ MEMBERSHIP EXPIRE?
HOW DO I REGISTER FOR THE ONEASICS™ PROGRAM?
You can register online at asics.com or in any participating ASICS store.
Create a free account by going to the registration page here. If you have an existing account with ASICS or the Runkeeper™ or ASICS Studio™ apps, make sure to use the same email address and password. You’ll have one account to access each ASICS brand.
You can ask your store associate to sign you up when you’re paying at the register. All you need to give is your email address and a few other pieces of information.
HOW DO I DELETE MY ONEASICS™ ACCOUNT?
Please make sure you are logged in to the account you would like to delete. You can then delete your account by going to this page and following the steps.
HOW WILL ASICS USE MY PERSONAL DATA?