OneAsics™ Frequently Asked Questions - ASICS Outlet

WHAT IS THE ONEASICS™ PROGRAM?

The OneASICS™ program is a free membership program for customers of ASICS. As a OneASICS™ member, you have access to exclusive benefits designed to keep you running.

IS A ONEASICS™ MEMBERSHIP FREE?

Yes! Just by signing up with your email address, you will get access to free shipping, 90-day returns, app trials, offers, special events and more.

WHAT ARE MY ONEASICS™ BENEFITS? HOW DO I USE THEM?

Extra 10% Off

Members get an additional 10% off discount on their first purchase when they sign up.

How to redeem your 10% offer:

  • Online: create a OneASICS account and log in, the discount will be automatically applied in the cart.
  • In-store:
  • Create an account by scanning the QR code on printed materials in-store.
  • Upon account creation, you will be presented with a Thank You page welcoming you to the program.
  • Go to the cashier and show the page to the store associate on your mobile phone to prove your registration.
  • The store associate will apply the 10% discount to your order in the system.

Free Shipping On All Orders

Any time you purchase footwear or apparel on ASICS.com, you get free standard shipping. Make sure you’re logged in to your OneASICS account during checkout to get this option!

Free 90-Day Runkeeper Go™ Trial

From new runners to expert marathoners, the ASICS Runkeeper™ mobile app is perfect for tracking your activities and reaching your goals. The Runkeeper Go™ premium upgrade offers personalized race training plans, detailed progress insights and much more.

After you sign up for a OneASICS™ membership, you will have to download the free ASICS Runkeeper™ app. Upon opening the app your free trial will start immediately. If you are an existing Runkeeper™ subscriber - you just need to open the app to start the trial.

Please note that the free trial is not available for current Runkeeper Go™ subscribers. Additionally, the trial period may change pending other promotions and offers.

DOES MY ONEASICS™ MEMBERSHIP EXPIRE?

Nope! Your OneASICS™ membership will not expire but you may be asked to acknowledge any changes to the privacy policy or terms and conditions, which will be explained in clear and concise language.

HOW DO I REGISTER FOR THE ONEASICS™ PROGRAM?

You can register online at asics.com or in any participating ASICS store, valid for UK only.

Online

Create a free account by going to the registration page here . If you have an existing account with ASICS or the Runkeeper™ or ASICS Studio™ apps, make sure to use the same email address and password. You’ll have one account to access each ASICS brand.

In-store

You can ask your store associate to sign you up when you’re paying at the register. All you need to give is your email address and a few other pieces of information.

Alternatively, you can scan a QR code available throughout the store and sign up on your own.

HOW DO I DELETE MY ONEASICS™ ACCOUNT?

Please make sure you are logged in to the account you would like to delete. You can then delete your account by going to this page and following the steps.