Brexit and COVID-19 disruptions
We are working hard to fulfil your orders as quickly as possible, however due to COVID and Brexit related disruption we are facing additional delays.
Please keep in mind that delivery carriers are facing additional delays and restrictions mean some deliveries may take slightly longer than usual. Due to store closures, pickup in stores is currently not available.

If you have an order or return currently in transit, please rest assured UPS is working to deliver it as soon as possible. You can check the tracking via your order status page:
Or directly on the UPS site using your tracking number:

Thank you –

  • Where do you deliver to?

    We deliver throughout the UK, Monday-Friday, excluding UK bank holidays. Please note we do not deliver to the Isle of Man, Channel Islands or BFPOs.

  • How much is the delivery cost?

    Shipping-Option* Delivery-Cost Delivered-In
    UPS Standard Home-Delivery £ 3.95
    (Free Shipping on all orders above £ 50)
    4 - 6 Business Days
    UPS Express Home Delivery £ 6.95 1 - 2 Business Days

    *Orders placed after 2 p.m. will not be processed until the following working day.

    As a OneASICS member any time you purchase footwear or apparel on our website, you get:
    - Free standard shipping in ASICS and ASICS Outlet at all times
    - Free Express shipping in Onitsuka Tiger

    Make sure you’re logged in to your OneASICS account during checkout to get this option!

  • Tracking your order

    Once your order has been dispatched, an email will be sent to the email address provided when placing the order notifying you that your order is on the way. You can click on the tracking number provided to track your order.

    You can also log in to My Account to view the status of your order or your order history. If you do not have an account or are a new customer, you can create your account.

    Once your order is dispatched from our warehouse, you can also use the tracking number (or Item ID) that you received in an email from us to track the progress of your parcel.