Shipping

  • How much is the delivery cost?
    Shipping-Option* Delivery-Cost Delivered-In
    DHL Standard Delivery € 4.95
    (Free Shipping on all orders above € 50)    		 2 - 5 Business Days
    DHL Service Point € 4.95
    (Free Shipping on all orders above € 50)    		 2 - 5 Business Days
    DHL Locker € 4.95
    (Free Shipping on all orders above € 50)    		 2 - 5 Business Days

    *Please note that orders placed after 14:00 will not be processed until the following working day and your order may arrive in multiple shipments.

    As a OneASICS member any time you purchase footwear or apparel on our website, you get free standard shipping on ASICS and ASICS Outlet orders at all times

    Make sure you’re logged in to your OneASICS account during checkout to get this option!

  • Where do you deliver to?

    We deliver throughout Germany Monday-Friday, excluding German bank holidays. Please note we do not deliver to tax free areas.

  • Tracking your order

    Once your order has been dispatched, an email will be sent to the email address provided when placing the order notifying you that your order is on the way. You can click on the tracking number provided to track your order.

    You can also log in to My Account to view the status of your order or your order history. If you do not have an account or are a new customer, you can create your account.

    Once your order is dispatched from our warehouse, you can also use the tracking number (or Item ID) that you received in an email from us to track the progress of your parcel.